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Refund Policy
Privacy Policy
Terms and Conditions
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Vetting
Modelling
Miscellaneous
About us
Fame Street is an online entertainment magazine for actors, singers, dancers and performers. Fame Street also provides an auditions and casting calls noticeboard as part of our service. Fame Street also regularly posts opportunities from filmmakers and TV channels.
Fame Street operates worldwide and has been established since 2012 as an acting and entertainment portal.
Registration to Fame Street is free, but we do charge a subscription fee for access to our premium content, which includes daily news and reviews, articles and training videos. Full membership also gives access to casting calls posted on the website.
Legal
'Fame Street' is a registered trademark. Any infringement of our trademark may result in prosecution. All material on Fame Street is the sole property of Fame Street Ltd.
Fame Street complies with all UK laws relevant to its business model, including the Distance Selling Regulations and the General Data Protection Regulation (GDPR).
To the fullest extent permitted by law, Fame Street shall not be liable for any indirect, incidental or consequential loss, including loss of opportunity, income, reputation or data arising from use of the platform. Use of the Fame Street platform and any casting calls is entirely at your own risk.
Refund policy
1. Full Membership is a digital subscription service that is activated instantly after payment. Because access to all casting calls and member tools is provided immediately, Fame Street will not issue refunds once the 14-day cooling-off period has expired.
2. Members may cancel their subscription at any time to stop future billing. Cancellations take effect at the end of the current billing cycle and do not provide pro-rata refunds for the current period.
3. No refund will be issued where a subscription or payment was made using a card, PayPal account or other payment method by a child, family member, friend or any other person without the account holder’s permission. Unauthorised use of a payment method is not the responsibility of Fame Street and must be taken up with the person responsible and, where appropriate, reported to the police or relevant authority. We may require a crime reference number before considering any further review.
4. You fully understand and agree that by upgrading to full membership you are authorising all future subscription payments linked to your chosen package and that you may not receive notice that a subscription payment is due to be taken. Once a subscription package has been taken out then you agree that Fame Street can continue taking those payments until you cancel and that no prior notice is needed from Fame Street or its payment providers in advance of future payments. You accept that the minimum term packages are taken for the full term in advance with regards to payment.
5. When subscribing outside of the UK the prices may fluctuate slightly depending on the current exchange rates.
5a. When cancelling a subscription package, the full member must provide the correct email address. Failure to provide the exact email address used to make payment may result in payments not being cancelled. Fame Street will work with the member to identify the correct email address so that the payment account can be accurately located.
6. You understand that deleting your profile will not automatically stop your subscription payments. This is because some members may wish to retain membership benefits without having a public profile. Subscription payments must be cancelled by following the instructions on the website or by contacting support. Once a cancellation request has been received, no more payments will be taken after that date. Any payments taken after a cancellation request has been received will be refunded.
7. All members have the right to cancel their subscription packages at any time but no pro-rata refunds will be issued. Full membership benefits continue until the paid subscription period has expired.
8. No refunds will be given if a full member is unsatisfied with the premium content within the online magazine.
9. No refund will be issued if a full member forgot that they subscribed to a payment plan.
10. No refund will be issued if a full member was unaware that they were on a subscription plan. Fame Street makes this clear on the upgrade page, the payment page and in the terms and conditions.
11. No refund will be issued if a full member believes that they had previously cancelled. Once a subscription has been cancelled it is not possible for another payment to be taken, and that full members can cancel their payments at any time by request.
12. No refund will be issued if a full member has not heard back from an opportunity that they have applied for. Fame Street is not responsible for ensuring that a third-party advertiser responds.
13. No refund will be issued if a full member did not use the service for which they had paid. The service was still provided and it remained the member’s choice whether to use it or not.
14. Sometimes a casting may remain on the website past its expiry date where Fame Street believes there is a strong chance that the producer will reactivate it. Refunds cannot be given in those instances.
Privacy policy
15. Our privacy policy applies to all personal information received and used by Fame Street Ltd. This privacy policy complies with the General Data Protection Regulation introduced in May 2018 affecting all EU and UK citizens. Fame Street acts as the processor of your information and takes responsibility for its use. Any important amendments to this privacy policy will be announced by email.
16. Fame Street collects some personal information from you, including your name, email, gender, age, location, professional experience and personal details such as hobbies or interests. Fame Street also stores any photos submitted by you. This information is used to create your public online profile.
17. Your online profile will be placed into a searchable directory so that other members and the general public may find you, although your email and contact details remain private and hidden.
18. Fame Street will never use your personal information for any reason other than to create and manage your profile and to send targeted newsletters as requested.
19. Fame Street will never sell or release your email address, except where disclosure is necessary to a third party that shows an interest in employing you within the acting industry.
20. If you wish for your profile to be made private, you may contact support and this will usually be actioned within 24 hours.
21. Your online profile may be searchable via search engines and social media, but your email and direct contact details are stated to remain private.
22. You have the right to correct, update, view, remove or totally erase your information at any time.
23. Upon request of profile deletion, Fame Street will no longer hold any information on you once the deletion has been actioned, usually within 24 hours. This will also remove you from search engines over time in accordance with their own policies.
24. Cookies are described as small snippets of code retained within your browser to aid site navigation. Without cookies enabled, the registration process may fail when proceeding page to page. You may disable cookies at any time.
25. Fame Street does not collect or store personally identifiable information through Google AdWords or any other third-party remarketing system.
Terms and conditions
26. These terms and conditions constitute the agreement between Fame Street Ltd and you. The terms 'we' or 'Fame Street' refer to the online magazine publication www.famestreet.com and Fame Street Ltd. The terms 'you', 'basic member', 'full member' and 'advertiser' refer to any individual, corporation or organisation using the services provided by Fame Street.
27. Fame Street online magazine is a subscription service and therefore complies with the Distance Selling Act.
28. Fame Street is not affiliated with any film company and does not have any working relationship with companies that post opportunities onto the platform. In the case of large-scale film productions seeking extras, Fame Street may forward your online profile to the relevant contacts for that production, usually the casting director.
29. You accept that many other members, sometimes hundreds, may apply for the same role and this means that you may not hear back from the majority of applications made. Fame Street does not guarantee work for subscribers.
30. You are permitted to upload and manage your own profile. Profiles shall be of a personal nature and must not contain material that could be used for trade or political purposes.
31. Basic membership is free and includes access to a large amount of current magazine content. Basic members are under no obligation to upgrade to Full Membership.
32. If you are under 18 then you will need the express permission of a parent or guardian to join Fame Street as either a basic or full member.
33. Some newsletter emails sent may be generic and targeted to a wider audience and may not always be a perfect match to your personal characteristics, country or ethnicity.
34. You understand that Fame Street offers two membership levels: basic membership, which is free, and full membership, which is a paid subscription-based service that includes the benefits of basic membership plus access to premium content and casting information.
35. Fame Street does not actively seek work for members. The casting call area is one part of the wider magazine publication that displays submitted casting calls from third parties with whom Fame Street does not usually have any working relationship with, beyond publication.
36. Fame Street does not enter into any professional relationships with any member beyond offering general help and advice.
37. Activation to full membership is usually immediate upon payment, although a delay may occur due to technical issues. No pro-rata refunds can be given in these instances unless the amount of downtime can be deemed unreasonable. Fame Street does not guarantee uninterrupted or error-free access to the platform.
38. Fame Street reserves the right to suspend or terminate accounts at its discretion where terms are breached or misuse is suspected.
Digital Membership delivery
39. Upon successful payment, Full Membership is activated immediately and the customer is granted instant access to all digital casting calls, features and member tools on Fame Street.
40. Digital services are considered fully delivered once the member's account is upgraded to Full Membership and login access is available.
41. It is the customer's responsibility to log in using the email and password provided at the time of registration. Fame Street cannot fulfil delivery to a customer who does not log in.
Vetting procedure
42. Fame Street receives regular submissions from casting directors, filmmakers, TV studios and many other individuals and companies looking to post castings onto the website.
43. Fame Street vets articles, postings, auditions and jobs uploaded onto the platform. Fame uses a points based system to determine whether a casting call should be published based on authenticity, quality, legitimacy and other safety-related measures.
44. Fame Street acts solely as a publishing platform for casting calls and opportunities submitted by third parties. We do not endorse, verify or guarantee the accuracy, legitimacy or outcome of any listing. Fame Street shall not be held liable for any loss, damage, inconvenience or dissatisfaction resulting from any casting call that is misleading, inaccurate, withdrawn, fraudulent or otherwise unsuitable.
Modelling opportunities
45. Fame Street does not charge any upfront fees for finding work for photographic and fashion models. This also includes putting information about the models in a publication or website.
46. Due to current UK legislation, Fame Street does not publish any details or opportunities aimed at models or the modelling industry anywhere on the website, and that it will never participate in external events or promotions concerning models or aspiring models.
47. All magazine content including articles and training videos aimed at models is free to access. Aspiring models are welcome to create a free online profile, but can only apply for opportunities related to acting, singing, dancing and similar genres, not modelling.
Miscellaneous
48. Because Fame Street is not an agency, it will never negotiate or enter into any contract on behalf of any member or third party.
49. Fame Street has many hundreds of pages of content and the words 'agent', 'agency' and 'agencies' may appear in articles and advice. Such references are only used in a general content context and do not imply any connection with an agency.
50. Fame Street will never receive or request funds from anyone on behalf of any member or anyone else. If any such funds are sent by accident or design, they will be returned to the sender without delay. Other than subscription payments, Fame Street will never request or accept any other fees or commissions from any member.
51. You will inform Fame Street if any advertiser requests an upfront fee. Paying any advertiser any upfront fee is at your own risk and is not recommended.
52. Fame Street may contain advertising material or promotions of third parties and links to third-party websites. Such third parties are solely responsible for their content, information, products and services. To the fullest extent permitted by law, Fame Street accepts no responsibility for them.
53. Fame Street is not affiliated with any movie studio or TV production house, but may forward the online profiles of full members to casting directors to increase the chance of being considered for a role.
54. You understand that sometimes a casting call provider may end the casting without first warning Fame Street, and that this may result in an expired casting remaining on the website temporarily. Fame Street is not responsible for full members applying to a casting that has expired, although it does make efforts to keep all castings up to date.
55. Fame Street is governed by UK law and you agree to submit to the non-exclusive jurisdiction of the English Courts.
56. The nature of an online business means that technical hitches and problems may occur from time to time, including the inability to log in, partial loss of data or wider downtime. As long as such issues are rectified within a reasonable time depending on the circumstances, no refund either partial or full can be offered.
57. Artificial Intelligence (AI): Fame Street may use AI to expand short or weakly written casting call descriptions while still reflecting the original submission accurately. Fame Street may also use AI to enhance magazine articles and film reviews.
58. When posting a casting call for a specific country, Fame Street may include nearby countries if it believes that members from those locations may also be accepted for the role.
59. Nothing in these terms shall limit or exclude liability where it cannot be limited or excluded under applicable law.
Still need help?
If you need help with subscriptions, privacy, refunds or legal information, contact the Fame Street team.
Contact support